Why Purchase From DJ TechTools?
How do I get help?
* DJ TechTools professional DJ staff is available all week to answer your questions.
Sales Questions? Click here to chat with our online DJ team
Non-Urgent Order Change? Click Here to submit a ticket with a 3-12 hour response.
Need Personal Help? Call (877) 645 5377 to speak with our staff (1:30-4pm PST weekdays)
Emergency Change? Email email@example.com
When will my order ship?
* We are shipping orders during week days and most orders will ship out in 24-48 hours.
Please make sure billing and shipping addresses match so your order does not require further processing.
We will be experiencing high volume and no orders will ship out on Thanksgiving, so please be patient!
You will get an email as soon as your order ships.
We ship internationally!
* Yes, we safely ship products around the world every day through FedEx which is safe, affordable and fast.
Some countries may levy a import VAT tax on your order (please click here for more information).
When will my order arrive?
* FedEx Ground (Free in the US) has the following expected delivery times:
Faster options are available and more information on international shipments is available here.
Do you price match?
What is your return policy?
* DJ TechTools offers free domestic returns, no questions asked
If you are not 100% satisfied with your purchase, you can return your order for a full refund (returns must be include all original packaging).
What if I purchased one of these products earlier? If you purchased a product that is now on sale in the last 2 weeks, please email firstname.lastname@example.org with your order number. A credit for a future order will be issued within 2 weeks.
Where is my order?
You received a order confirmation email which contains a link to your order status and tracking number. Alternatively, you can log into my.djtechtools.com and click on the ORDERS tab. This is where you will find downloads, status and tracking information.