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Why Purchase From DJ TechTools?

  • All orders will ship in 24 hours or less
  • Every purchase is backed by the DJ TechTools "way cool" guarantee with easy returns
  • Professional DJ staff is online and ready to help
  • Every order directly supports the DJ community
  • Best price guarantee
  • Free shipping in the US, low rates to Europe
Equipment-warrenties Authorized Great-customer-service Great-deals Free-domestic-returns Safe-and-secure

FAQ

How do I get help?


* DJ TechTools professional DJ staff is available all week to answer your questions. 








Need Personal Help? Call (877) 645 5377  to speak with our staff (1:30-4pm PST weekdays)       



Emergency Change?  Email emergency@djtechtools.com 




When will my order ship?


* We are shipping orders every day and most orders will ship out in 24-48 hours.  


Please make sure billing and shipping addresses match so your order does not require further processing.
We will be experiencing high volume and no orders will ship out on Thanksgiving, so please be patient! 
You will get an email as soon as your order ships. 

When will my order arrive?


* FedEx Ground (Free in the US) has the following expected delivery times:  



 





















Do you ship internationally?


* Yes, we safely ship products around the world every day through FedEx which is safe, affordable and fast. 


Some countries may levy a import VAT tax on your order (please click here for more information)



Do you price match?




What is your return policy?


* DJ TechTools offers free domestic returns, no questions asked


If you are not 100% satisfied with your purchase, you can return your order for a full refund (returns must be include all original packaging). 

What if I purchased one of these products earlier? If you purchased a product that is now on sale in the last 2 weeks, please email support@djtechtools.com with your order number. A credit for a future order will be issued within 2 weeks.


Where is my order?


You received a order confirmation email which contains a link to your order status and tracking number. Alternatively, you can log into my.djtechtools.com and click on the ORDERS tab. This is where you will find downloads, status and tracking information. 



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